Privacy Policy
Last updated: December 2024
1. Introduction
Eva Wealth Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MyWealthVault.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Account credentials
- Financial information you input into tools and calculators
- Quiz responses and preferences
- Course progress and completion data
- Community posts and interactions
Automatically Collected Information
When you access our service, we may automatically collect:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalise your experience and recommendations
- Process transactions and send related information
- Send you marketing communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyse usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: For any other purpose with your explicit consent
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymise your personal information within 30 days, except where we need to retain it for legal purposes.
7. Your Rights
Under data protection laws, you have the right to:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your data
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
8. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyse how you use our service
- Deliver relevant marketing (with your consent)
You can manage cookie preferences through your browser settings or our cookie consent tool.
9. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. International Transfers
Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Eva Wealth Ltd
Email: privacy@mywealthvault.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are concerned about how we handle your personal information.